Shipping & returns
WORLDWIDE SHIPPING
- Saver Shipping by VNPost 7–21 days; orders over $250 – FREE
- Calculate shipping on checkout.
VIETNAM SHIPPING
- EMS Express Shipping 1–2 days – FREE
- GHN Express Shipping 1–3 days – FREE
- Same-day delivery by AhaMove (Ho Chi Minh City only) – FREE
TAXES & CUSTOMS CLEARANCE
Vietnam
- Price includes Vietnam VAT (8%)
- No customs process.
International
- Vietnam VAT (8%) is removed.
- Import taxes and customs duty is performed by buyer.
- Some products have customs restrictions. Please check local laws before ordering.
RETURNS/EXCHANGES
Ordered something and changed your mind? Most of our items can be returned or exchanged within up to 30 days, varying for each product (please check product page for precise information).
Exclusions are affiliate products, gift cards, on-sale items. For made-to-measure products, please check thoroughly with us at hi@leatherciti.com.
Check out more at Return rules and Refund policy.
DISCREET & SUSTAINABLE PACKAGING
Your order will be shipped in a plain discreet padded envelope or box with additional padding and protection. We use paper-based and recycled postal packages whenever possible.
All deliveries are carbon neutral. For every order, a portion of our revenue goes to carbon removal companies. See details at Climate Commitment.